In an effort to improve the group health insurance process, Mulzer is changing our health insurance vendor from Meritain Health to CIGNA effective January 1, 2010.
CIGNA offers a variety of value-added programs and incentives. For example, CIGNA offers 24 hour customer service, improved health management and integration of our health, prescription and wellness programs.
All members will begin calling CIGNA on January 1st with questions rather than the Tell City office. CIGNA’s customer service call center is an award winning center receiving top honors for executive leadership resulting in improved service delivery, operational efficiency and exceeding customer expectations.
CIGNA was named the best managed care organization and has the best employee assistance program (EAP) according to the 2008 Business Insurance Readers Choice Awards. It is the first time that CIGNA has received both honors, and the fourth year in a row that CIGNA has been named for offering the best EAP.
CIGNA’s Mission is “To help the people we serve improve their health, well-being and security.”
Meetings will be conducted throughout the company to introduce our CIGNA representatives and explain how the changes will benefit you. Spouses are invited to attending these meetings at the Mulzer locations. Check back for dates and times for each location meeting.
Through CIGNA, Mulzer will be able to focus more on you and your family’s health. As always, we will continue to strive and provide affordable health insurance benefits on the behalf of you, our valued employees.